Questions to prepare for

Be prepared to answer questions similar to these. Please note that these are just example questions and should not be construed as an exhaustive list

Behavioral questions are becoming an increasingly large percentage of the questions asked in interviews. Behavioral interviewing is a structured pattern of questions designed to probe your past behaviors in situations to get a perspective on how you would handle similar situations in the future. The focus of these questions is the thought process you went through to solve the problem.

  1. Tell me about yourself?
  2. What have you learned from your previous career?
  3. Describe a work experience where you held a leadership role.
  4. What qualifications do you have that make you think you will be successful in this company?
  5. What two or three accomplishments have given you the most satisfaction? Why?
  6. What is the biggest project you ever had to plan? How did you organize the situation?
  7. In what type of work environment are you most comfortable?
  8. Do you have a geographical preference? Why?
  9. Will you relocate? Does relocation bother you?
  10. Why the Restaurant Industry?
  11. Why this Restaurant Concept?
  12. Why did you leave, or why do you want to leave your current/last position?
  13. Tell me about you Management Strengths. Weakness?
  14. As a Restaurant Manager how do you control costs: Food, Labor?
  15. What do you want to accomplish in your first year with this company?
  16. Where do you want to be in 3-5 years?
  17. What motivates you?
  18. Why should we hire you – how do you stand out?
  19. What are you looking for in a position?
  20. What do you know about our company?
  21. What qualities do you think a top Restaurant Manager should possess?
  22. Where else are you interviewing?
  23. What is your biggest achievement?
  24. What is your biggest failure? What did you learn from it?
  25. What do you see yourself doing in 5 years – what position do you see yourself in.
  26. In you current position or past positions, what features did you like the most?   Least?
  27. What would be your ideal job?
  28. How do you define success?
  29. What do you do in your spare time?
  30. What books have you read recently?
  31. Do you have a problem with commuting to work?
  32. How do you think those that know you would describe you?
  33. Give an example of a time you had a conflict with a co-worker and how did you handle it.
  34. How do you work under pressure?
  35. Did you ever work for a Manager you didn’t care for?  What did you do about it?
  36. Describe the relationship that should exist between a supervisor and their subordinates.
  37. Give me a specific example of a time when you dealt with a disgruntled customer.
  38. Tell me about an important goal you set for yourself and how you achieved it.
  39. Give me an example of a particular time you had to be persuasive in order to get your idea across.

40. Tell me about a time when you worked really hard for something over a period of time and did not get it.

How to close

Employer: Do you have any more questions?

Applicant: Yes, just one – I am extremely interested in this opportunity and I would like to continue with the interview process.

Choose one: 1. What do I need to do to get to the next step?

2. Am I the type of person you are looking to hire?

3. Will you be recommending me for the position?

4. Who can I meet with next?

Sometimes, the employer will not set up the next step at your first request  Instead, they will throw out an objection for you to overcome.  Here are some typical objections:

  1. I am interviewing several more people before I make my decision.
  2. We have other candidates with strong experience.
  3. I’d like you to think about it and get back to me.
  4. I’ll be calling your recruiter with my decision.

Here are possible answers to overcome each objection:

  1. Great, if you could make a decision today though, is there any reason you wouldn’t send me to the next step?
  2. Pinpoint what makes the other candidates stronger and overcome this objection i.e. “Oh, but I didn’t tell you-when I was at XYZ restaurant, I did all the local marketing and increased profits by etc…
  3. I have already researched your company and know that I want to move forward with the interview process, so let’s schedule the next step.
  4. Great – I’ll be calling my recruiter as well and telling her how very interested I am and I hope she hears the same from you. Thank you for your time today.

After the interview

Do jot down notes to help you remember the highlights of the interview.  This will help you in future interviews and thank you letters.

Do call your recruiter to provide feedback on the interview.

Do email, fax, or drop off a thank you letter with 24 hours.  It is also advisable to send one via regular mail.

During the interview

Do have a positive attitude  – Life is Good!!

Do wait until you are offered a chair before sitting. Sit upright, look alert and interested at all times. Be a good listener as well as a good communicator.

Do be confident.  You are the kind of employee this employer needs.

Do represent yourself honestly.

Do maintain direct eye contact.

Do use examples to back up your answers.

Do ask questions about the position, training, company and interviewer.

Don’t ask questions about salary, bonuses, vacation, or anything else the company can do for you.  These questions come later, when they bring it up or you are about to be made an offer.

Don’t get too comfortable – Remain professional and on guard.

Don’t use slang words or curse words.

Don’t ever say anything negative – be careful when talking about past and present employer.

Don’t smoke, even if the interviewer does and offers you a cigarette. Do not chew gum.

Don’t lie. Answer questions truthfully, frankly and succinctly.

Before the interview

Do prepare for the interview.  Talk to your recruiter and find out the exact location of the interview and the interviewer’s name and title (including pronunciation).

Do dress in business attire. No jeans or low-cut blouses! Always put your best foot forward. Wear proper attire and greet your interviewer with a firm handshake and an enthusiastic smile. Do make direct eye contact.

Do research the company.  Read up on the company itself. A company’s web site can usually be helpful for telling you its history, mission statement, annual sales revenue and different locations it may have. Research the actual position you are applying for with the company. Know what key skills they are looking for and what key skills you have that will make you right for the position. Also know what personality traits you have that would separate you from other applicants and make you better for the position. Your recruiter should be able to help you with this information.

Do arrive 10-15 minutes early – unless otherwise specified. Late arrival for a job interview is never excusable.

Do bring a copy of your resume.

Do prepare a copy of references.

Do bring a pen and notebook to take notes during the interview.

Do prepare questions to ask during the interview. Develop thoughtful questions to ask the interviewer about both the job and company you are applying for. Don’t ask generic questions and do not ask questions to which the answers could easily be found in the company literature.

Do greet everyone in the office/restaurant with a smile and hello. First impressions are crucial!!  Make sure that your posture, body language and voice inflection portray you as a confident and excited candidate.

Do fill out applications neatly and completely.

Do psyche yourself up! It’s OK if you are nervous or a little frightened.  You have nothing to lose and everything to gain.

Don’t be unprepared for the interview.  You’ll never get another chance to make a first impression. Familiarize yourself with possible interview questions. Reflect on how you would answer the questions. Develop specific examples that highlight your skills. Make sure that you can answer each question honestly and sincerely without sounding like you prepared them.

Don’t be late.